Patient Rights

    Patient rights are very important to Four Seasons. We encourage you to familiarize yourself with these rights using the links below:

    Reporting Concerns

    Your quality care and safety is important to us. If you have any unresolved complaints regarding patient care or safety issues, you may communicate them by doing the following:

    1. Report complaints via Compliance Hotline: Call (828) 233-0399
      • Report anonymously
      • Available 24/7
      • Reports immediately routed to the appropriate leader

    If your concerns cannot be resolved by Four Seasons, you may report them to our accrediting body or the state agency listed below:

    The Joint Commission
    One Renaissance Boulevard
    Oakbrook Terrace, IL 60181
    Toll Free: (800) 994-6610

    Division of Health Services Regulation
    2701 Mail Services Center
    Raleigh, North Carolina 27699-2701
    Toll Free: (800) 624-3004
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